QUESTIONS? WE'VE GOT ANSWERS.

General Questions

Q: How do I find my closest bank office?

A: Allegiance Bank has conveniently-located banking offices throughout Greater Houston and its surrounding counties.  Find yours here.

Q: How do I get in contact with a loan officer near me?

A: We have over 130 loan officers around the Greater Houston area. To find a loan officer near you, complete the contact form here and a loan officer will contact you directly.

Q: I’m going on an international trip. How can I be sure by debit card will work?

A: Before traveling, please stop by any banking office or call (281) 894-3200.

Q: Who do I notify if I have problems with or lost my debit card?

A: During business hours (8:00 a.m. - 5:00 p.m.) call 281-894-3200. After hours call the debit/ATM card support line at 800-500-1044.

Q: What if I am a victim of fraud or would like more information of fraud scams?

A: We are very interested in educating our customers regarding fraud, scams, identity theft and ways to protect themselves in case they become a victim. To learn more about this information, please visit our Security page to learn more.

Q: How can I find out about employment opportunities with Allegiance Bank?

A: Allegiance Bank is always looking for qualified individuals who are interested in making a career in banking. For more information and view employment opportunities please visit our Careers page to learn more.

Business Banking

Q: What can I use an SBA Loan for?

A: SBA Loans can be used for buying/constructing an owner-occupied building, equipment purchases, business acquisitions, partner buyouts, working capital lines of credits and franchise expansions. Learn more.  

Q: What are some loan options for my small business?

A: Examples of business loans offered are equipment financing, real estate term loans, commercial real estate loans, working capital term loans and more. Learn more.  

Q: What kind of business checking accounts are offered by Allegiance Bank?

A: For a full list of business checking options, click here.  

Q: What supporting materials do I need to open an account?

A: The following supporting materials are required to open an account; please bring them with you when you stop by the bank:

  • Sole Proprietorship
    • Social Security Number
    • Assumed Name Certificate/(DBA) file with the county
    • Valid driver's license for account signers
      • OR permanent resident alien card (AKA green card)
      • OR current and valid passport
  • Corporation
    • EIN
    • Certificate of Formation
    • Meeting minutes (may be required if unable to identify ownership and authorized signers)
    • Valid driver's license for account signers, beneficial owners and controlling person
      • OR permanent resident alien card (AKA green card)
      • OR current and valid passport
  • Limited Liability Partnership (LLP)
    • EIN
    • Partnership Agreement
    • Certificate of Formation
    • Registration of LLP filed with Secretary of State
    • Certificate of Beneficial Owners of Legal Entities
    • Valid driver's license for account signers, beneficial owners and controlling person
      • OR permanent resident alien card (AKA green card)
      • OR current and valid passport
  • Limited Partnership (LP/LTD)
    • EIN
    • Certificate of Formation
    • Partnership Agreement
    • General Partner required documents (if applicable)
    • Certificate of Beneficial Owners of Legal Entities
    • Valid driver's license for account signers, beneficial owners and controlling person
      • OR permanent resident alien card (AKA green card)
      • OR current and valid passport
  • Limited Liability Company (LLC)
    • EIN
    • Certificate of Formation
    • Operating Agreement
    • Assumed Name Certificate (DBA) filed with the Secretary of State
    • Certificate of Beneficial Owners of Legal Entities
    • Valid driver's license for account signers, beneficial owners and controlling person
      • OR permanent resident alien card (AKA green card)
      • OR current and valid passport
  • General Partnership
    • EIN
    • Assumed Name Certificate
    • Partnership Agreement if account has Managing Partner
    • Certificate of Beneficial Owners of Legal Entities
    • Valid driver's license for account signers, beneficial owners and controlling person
      • OR permanent resident alien card (AKA green card)
      • OR current and valid passport
  • Professional Associations
    • EIN
    • Certificate of Formation
    • Meeting minutes (may be required if unable to identify ownership and authorized signers)
    • Certificate of Beneficial Owners of Legal Entities
    • Valid driver's license for account signers, beneficial owners and controlling person
      • OR permanent resident alien card (AKA green card)
      • OR current and valid passport
  • Associations
    • EIN
    • Assumed Name Certificate (if applicable)
    • Meeting minutes (may be required if unable to identify ownership and authorized signers)
    • Valid driver's license for account signers, beneficial owners and controlling person
      • OR permanent resident alien card (AKA green card)
      • OR current and valid passport

Personal Banking

Q: What types of personal checking accounts does Allegiance Bank offer?

A: At Allegiance, we offer a variety of personal checking accounts that are designed to fit your personal checking needs. For a complete list of personal checking account options, click here.

Q: What is the minimum deposit needed to start a personal savings account?

A: An initial deposit of $200 is required to open a personal savings account.

Q: What supporting materials do I need to open an account?

Please bring the following documentation along when you stop by the bank to open your account:

  • Valid driver's license for account signers
    • OR permanent resident alien card (AKA green card)
    • OR current and valid passport
  • Social Security Number (card not required)
  • New bank customers must be present to open an account

Online Banking

Q: What types of accounts are eligible for online banking?

A: Both business and personal accounts can take advantage of online banking.

Q: How can I be best informed of security practices while banking online?

A: Please visit Stop. Think. Connect. for best practices banking online. Learn more

Q: How do I download the Allegiance Bank mobile app?

A: Visit the App Store or Google Play Store and search “Allegiance Bank.” 

Post Oak Bank Merger

Q: Where can I find more information on how my accounts will be impacted by the Post Oak Bank merger?

A: Please visit the Post Oak Bank merger page for more information and resources on what to expect as we combine operations. 

Still have questions? Be sure to visit one of our convenient locations, call our main line at (281) 894-3200, or email customerservice@allegiancebank.com.

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