COVID-19 Response Update
A Note From Chief Executive Officer Ray Vitulli
To our Valued Allegiance Customers and Friends,
As we enter the weekend, we wanted to provide communication on several items related to the coronavirus (COVID-19) pandemic and Allegiance Bank’s response to this ever-changing situation:
We continue to provide banking services Monday through Friday via our drive-thru facilities with lobby visits by appointment. For a list of our 27 bank locations, including hours of operation, please visit AllegianceBank.com/Locations. We strongly encourage the use of our drive-thru facilities, ATMs, and night drop drawers. Our bankers are ready and look forward to serving you in this manner until we return to full lobby service.
You can be assured that we remain ready to serve you during these uncertain times. We are well prepared with our business continuity efforts and are in a position for all critical bank functions to operate remotely.
We also want to remind everyone to be on high alert for cyber threats to you and your business. We know that phishing attempts are on the rise as cyber criminals are using the pandemic as an opportunity to catch you off guard and have you click on links and attachments that can lead to the installation of malware, identity theft, and the like.
Also please remember that Allegiance Bank will never ask for your personal information via email.
The best guidance on this matter is to be cautious and do not click on anything from an unknown source. You can find a quick guide on best practices at AllegianceBank.com/cybersecurity-awareness-tips.
We greatly appreciate your cooperation, understanding, and support of the bank and our bankers. We will continue to check in to see how you are doing and are truly grateful when we get a call from a customer asking how we are doing. The bank is fortunate to be better positioned than ever to confront the challenges that come with COVID-19 with stronger than ever capital and profitability, as well as a robust business continuity plan (thanks in part to Hurricane Harvey) to allow us to serve our customers and communities during these challenging times.
Chief Executive Officer