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Phone: (281) 894-3200    P.O. Box 41314    Houston, TX 77241-1314
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Privacy

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Customer Privacy Statement
Rev September 15, 2015

FACTS WHAT DOES ALLEGIANCE BANK DO WITH YOUR PERSONAL INFORMATION?
Why? Financial companies choose how they share your personal information.  Federal law gives consumers the right to limit some but not all sharing.  Federal law also requires us to tell you how we collect, share, and protect your personal information.  Please read this notice carefully to understand what we do.
What?

The types of personal information we collect and share depend on the product or service you have with us.  This information can include:

  • Social Security number and account balances
  • credit history and payment history
  • transaction or loss history and overdraft history
  • When you are no longer our customer, we continue to share your information as described in this notice.

    How? All financial companies need to share customers' personal information to run their everyday business.  In the section below, we list the reasons financial companies can share their customers' personal information; the reasons Allegiance Bank chooses to share; and whether you can limit this sharing.
    Reasons we can share your personal information Does Allegiance Bank Share? Can you limit this sharing?
    For our everyday business purposes—
    such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus
    Yes No
    For our marketing purposes—
    to offer our products and services to you
    Yes No
    For joint marketing with other financial companies Yes No
    For our affiliates' everyday business purposes—
    information about your transactions and experiences
    No We do not share
    For our affiliates' everyday business purposes—
    information about your creditworthiness
    No We do not share
    For non-affiliates to market to you No We do not share
    Questions? Call 281-894-3200 or go to www.allegiancebank.com

    What We Do
    How does Allegiance Bank protect my personal information? To protect your personal information from unauthorized access and use, we use security measures that comply with federal law.  These measures include computer safeguards and secured files and buildings
    How does Allegiance Bank collect my personal information?

    We collect your personal information, for example, when you:

  • open an account or make a wire transfer
  • apply for a loan or show your driver's license
  • give us your contact information
  • We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.

    Why can't I limit all sharing?

    Federal law gives you the right to limit only:

  • sharing for affiliates' everyday business purposes—information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for non-affiliates to market to you

  • State laws and individual companies may give you additional rights to limit sharing.  See below for more on your rights under state law.
    Definitions
    Affiliates

    Companies not related by common ownership or control.  They can be financial and nonfinancial companies.

  • Allegiance Bank does not share with our affiliates.

  • Non-affiliates

    Companies not related by common ownership or control.  They can be financial and nonfinancial companies.

  • Allegiance Bank does not share with non-affiliates so they can market to you.

  • Joint Marketing

    A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

  • Our joint marketing partners include companies such as credit card companies.
  • Other important information
    Allegiance Bank is chartered, licensed or registered under the laws of the State of Texas and by state law is subject to regulatory oversight by the Texas Department of Banking. Any consumer wishing to file a complaint against Allegiance Bank should contact the Texas Department of Banking through one of the following means indicated below:
    In Person or U.S. Mail:
    2601 North Lamar Boulevard
    Austin, TX 78705-4294

    Consumer Complaint Hotline
    Telephone Number: 1-877-276-5554
    Fax Number: 512-475-1313
    Email: consumer.complaints@dob.texas.gov
    Website: www.dob.texas.gov

    Privacy Questions
    If you have questions regarding privacy issues, please contact the Compliance Officer in writing at this address:

    Allegiance Bank
    Attn: Compliance Officer
    PO Box 41314
    Houston, Texas  77241-1314

    281-894-3200
    customerservice@allegiancebank.com

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